Fillable Form Auto Repair Order

What is an Auto Repair Order?

An auto repair order, also known as a work order or service invoice, is a detailed document used by auto repair shops and auto service departments to outline the services and parts provided to a customer’s vehicle. This document serves as both a record for the repair shop and a receipt for the customer, ensuring transparency in the work performed and the associated costs. The document also serves as a record of the repair orders made by a particular customer, allowing for the recording of custom information for each vehicle and customer in the event that future service is needed.

How do I fill out an Auto Repair Order?

A fillable template for an auto repair order can be found here.

Quantity

Enter the quantity of the part that was ordered and/or repaired.

Part Number

Enter the part number associated with the part.

Description

Enter a short description of the part that was ordered and/or repaired.

Price

Enter the price per unit of the part.

Amount

Enter the total amount that must be paid for the replacement/repair of the part.

Enter the above information for each part that needs to be replaced, ordered, or repaired in the rest of the rows of the table as needed.

Total Parts

Enter the sum of all amounts in this table.

Company Name and Address

Enter the name of the company that is performing the repair of the vehicle, as well as the address that the repair order was placed (the company’s place of operations).

Reference Number

Enter the reference number assigned to this particular order.

Name

Enter the name of the customer.

Date

Enter the date that this order was filed.

Address

Enter the customer’s address.

Due On

Enter the date by which the repair must be finished.

Year

Enter the year of the customer’s vehicle.

Make

Enter the make of the customer’s vehicle.

VIN

Enter the Vehicle Identification Number assigned to the customer’s vehicle.E

Rep

Enter the repair being ordered for the vehicle. Then, mark the relevant box or boxes from the following to indicate what other services are being requested:

• Tune Up
• Oil Change
• Minor Overhaul
• Major Overhaul
• Spark Plugs

Phone

Enter the primary phone number of the customer.

Number

Enter the order number.

Instruction

Enter the instructions given for the repair or service.

Amount

Enter the cost of the repair or service being done.

Then enter the Number, Instruction, and Amount (cost) for each repair and instruction done.

Total Parts

Enter the total cost for parts.

Total Labor

Enter the total cost for labor.

Other Charges

Enter the total of any other charges.

Tax

Enter the amount of tax that must be paid.

Total

Enter the sum of the amounts on Total Parts, Total Labor, Other Charges, and Tax. This will be the final, full price of the repair job.

Signature

Have the customer sign the form in the space provided.

Frequently Asked Questions (FAQs)

What is the difference between "parts" and "labor"?

Parts are the physical components replaced or used during the repair. Labor is the work done by technicians to install those parts or perform services.

How is labor cost calculated?

Labor cost is calculated by multiplying the number of hours worked by the hourly rate charged by the shop. For example, if the rate is $100 per hour and the work takes 2 hours, the labor cost is $200.

What is the purpose of a customer signature on Auto Repair Order Forms?

Customer signatures on auto service forms indicates approval of the repair work to be performed and the estimated costs. It serves as consent to proceed with the repairs.

What is an estimate in auto repair?

An estimate is an approximate calculation of the costs for repairs or services before they are performed. Estimate forms inform customers of how much they will need to pay.

Can an estimate change during the repair process?

Yes, an estimate can change if additional issues are discovered or more work is required than initially anticipated. The repair shop should notify the customer of any changes before proceeding.

What does "diagnostic fee" mean?

A diagnostic fee is a charge for the time and effort to identify the problem with the vehicle. This fee covers the cost of using diagnostic tools and the technician's expertise.

What is a "repair history"?

Repair history is a record of all the repairs and maintenance performed on a vehicle over time. It helps track the vehicle's condition and previous issues.

What is "deferred maintenance"?

Deferred maintenance refers to repairs and services that are postponed or delayed. This can lead to larger, more costly problems if not addressed promptly.

How often should an Auto Repair Order be updated?

Auto Repair Forms should be updated every time a change occurs in the repair, such as a new part being ordered or extra repairs being done.

What if repairs are made that were not requested?

This depends on the terms set by the customer. It is important to make clear what repairs should be done - excess repairs may result in extra charges being applied to the repair order that the customer did not account for.